Perfect Phrases for Managers and Supervisors: Hundreds of Ready-To-Use Phrases for Overcoming Any Management Situation (Paperback)

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Description


The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today's workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

  • Setting a tone of mutual trust and respect
  • Dealing with difficult employees and delicate problems
  • Conducting interviews and performance reviews
  • Empowering your people
  • Disciplining workers or terminating employment

About the Author


Meryl Runion is president and CEO of SpeakStrong, Inc., and a Certified Speaking Professional.


Product Details
ISBN: 9780071742313
ISBN-10: 007174231X
Publisher: McGraw-Hill Education
Publication Date: July 9th, 2010
Pages: 186
Language: English
Series: Perfect Phrases